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FAQs

Why I'm redirect from USA website www.puritan.com to www.puritanspride.sg?

We have signed an exclusive distributor with Puritan’s Pride in USA to distribute in Singapore. That is the reason why you are being redirected to the Singapore site.

There are less products compare to USA

We needs to submit all details of our Puritan's Pride products to Health Science Authority (HSA) for classification and this take time. Eventually will have more SKU's than we are currently carrying.

Why I can't login to my Puritan's Pride USA account?

Your account with Puritan's Pride USA is no longer available. Please create a new account and shop with us.

Are your products allow for sales in Singapore and are they safe?

We submit all Puritan's Pride products to Health Science Authority (HSA) for classification and ensure products meet HSA guidelines. Our products are 100% safe! As the manufacturer, Puritan's Pride only use ingredients from suppliers that meet our stringent Quality Assurance Standards, as well as GMP food quality standards. Our products are subjected to countless quality tests and assays to verify purity and full potency.

How to search for products?

Simply type in the name or product number of the product that you are searching for into the search box at the top right of this page. Then, click "magnifying glass icon". To bring up a wider range or results, try limiting your search to one word. If you can not find a particular product using the search box, email us and we will try to stock the product for you..

What are the payment methods?

There are 4 payment method

1) PayPal: Pay with your debit or credit card ( , , or ) OR Log in to your PayPal account to complete the purchase. Don't worry, your credit card or Paypal details are visible to us! 

2) DBS paylah: Please direct payment to 9143 3320, Your order will be processed as soon as payment is received.

3) DBS bank transfer : Direct payment to DBS Savings account 029-0-081368. Once transfer is made, email the transaction reference via our Contact page or SMS/Whatapps to 91433320, and your order will be processed as soon as we receive payment

4) The below are the guides on how to make payment with PayNow (of course if you have the PayNow Service enabled in your internet banking):

4.1) Open the internet banking mobile app which you have registered PayNow with    

4.2) Enter our UEN number: 201406802N or Scan QR Code

201406802N

4.3) Verify the company name: JAWSTORE Pte Ltd

4.4) Enter the amount to pay as stated on the order you have received

4.5) Click "Confirm / OK / Send Payment" etc to complete the payment

Payment via Paynow

Kindly notify us the payment you have made via contact us (email) or SMS/Whatapps to 91433320, and your order will be processed as soon as we receive payment. Simple!.

Where can my order be delivered?

We can deliver your order to any address within Singapore mainland (except these no-go zone) .

When can I get my orders delivered?

We are committed to deliver your orders within 2 to 3 working days.

How much does delivery cost? Any Free Delivery?

We usually apply a flat delivery fee of $5 only. Free Delivery above $100.

When is latest discounts and promotions?

Sign up for our newsletter! and Like us on our Facebook at the bottom of the page for new products, promotions, Coupon codes and special offers.

 

How to Pay Via CREDIT CARD?

Notes

- PayPal is one of the safest and most secured payment solutions in the world.

- Only PayPal has access to your credit card details. Puritan's Pride Singapore will have no access to your credit card.

- PayPal account is NOT required.

- You only need your credit card. You can pay with your credit card without creating a PayPal account.

1. Go to www.puritanspride.sg site

2. Add items to your cart.

3. Click CHECKOUT.

4. Input your billing and shipping details.

5. Click CONTINUE TO SHIPPING METHOD and Input your shipping method.

6. Click CONTINUE TO PAYMENT METHOD.

7. Select PayPal.

8. Click COMPLETE ORDER, you will be re-directed to PayPay Checkout.

9. In the PayPal page, click PAY WITH DEBIT OR CREDIT CARD.

10. Enter your credit card details.

     - Country

     - Card Number

     - Expiry Date

     - CSC (3-digit security code)

     - Name

     - Billing address

     - Contact Information 

     - Email Address

11. In the last section, uncheck Save my payment info and create a PayPal account.

12. Click Pay Now

13. When payment is successful. you will received email order confirmation.